Across over 40 interviews with L&D leaders, one of the most interesting talent development ideas I’ve run into came from LA County Department of Health Services, where the Director of Leadership Development, Yvonne Banzali, and her team are rethinking the 360 itself. Instead of stopping at how a leader is rated, their in-development 360 assessment […]

When Rod Branch, the author of Week Minded, 52 Reflections on Leading and Living, graduated from his Master’s in Global HR Management at age 59, a friend took him to lunch to celebrate.  Over sandwiches, his friend, a CFO, leaned back and asked a simple question: “If you could write on the back of a […]

In his free time, Alyn Kinney likes to watch old instructional films. The videos range from a 1940s video on “the anatomy of a bullet” to a 1980s “cringy rap video about how to fill up a soda cup.” Kinney, who is a Sr. Manager of L&D at T-Mobile and the author of the “Nerd Out” L&D Substack, […]

“A joke that we have at the YMCA is that when you tell people you work at the YMCA, nobody ever says they hate the YMCA,” said Kevin Patterson, the Chief People and Culture Officer of the YMCA. Patterson calls it a joke, but the saying gets at something deeper. Most Americans have their own […]

As AI spreads across the enterprise, most companies still orbit around the same themes: speed, efficiency, automation, and technical fluency. At Goldman Sachs, the Global Head of Human Capital Management, Jacqueline Arthur, sees the future with more nuance. The bigger AI gets, the more decisive the enduring human skills will become. “I think the most […]

Adrienne Alesandro has devoted over 20 years to thinking about and working with company culture, treating it as both an ideal and an operating system.  Early in Alesandro’s career, she was inspired by Netflix and HubSpot—companies which had, through their respective tomes, introduced the idea of culture as brand. Like Netflix’s 2009 SlideShare deck, HubSpot’s […]