Yearly Archives: 2026
How Emotional Intelligence Equips Leaders To Thrive Under Pressure In The AI Era
“AI can absolutely support our teams with better data, faster diagnostics, and clearer information,” Scott Abram, the Director of Training at Enchanted Rock, told me. “What...
Verizon’s CHRO: The Real Talent War Is For Emotionally Intelligent Leaders
At a time when AI and EQ are constantly being put at odds, it’s refreshing to interview Sam Hammock, the CHRO of Verizon. She’s...
Managers Say They ‘Know’ EQ, But Most Can’t Name The Four Core Skills
Ask a room full of managers whether they’ve heard of emotional intelligence, and nearly every hand will go up. Ask them to name the...
How EQ Helped A Pharma Company Create A Culture Of ‘High Support And High...
The company Rho, Inc began as a biostatistics startup in 1984, operating out of the basement of a professor at the University of North Carolina....
Why This Company Calls Its Managers ‘Talent Developers’
Across over 30 interviews with talent development leaders, one of the most common challenges is to get development programs to stick and become a...
This Company’s AI Instructional Designer Cuts Curriculum Costs By 88%, And The Training Is...
Traditional instructional design is slow and expensive. A typical curriculum takes 160 to 320 hours of designer labor, costs upward of $50,000, and moves...
All Decisions Are Emotional. New Research Shows How EQ Can Help
In 2018, an article called “Pulling the Goalie” went viral. The article looked at decision-making in hockey, and it completely debunked a core piece of...
Why Walmart Believes EQ Will Matter More Than Ever In The Age Of AI
In the early days of Walmart, many of its stores were in rural, hard-to-reach communities. Their founder, Sam Walton, cared so much about visiting each...
Why Friction Maxxing Should Be Your Go-To Emotional Intelligence Strategy In 2026
Kathryn Jezer-Morton recently wrote a viral article for The Cut saying that we should all try to make 2026 the year of “friction maxxing.”
“Tech companies are...
