Karin Hurt, Founder and CEO of Let’s Grow Leaders, helps leaders around the world achieve breakthrough results, without losing their soul. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc's list of 100 Great Leadership Speakers and American Management Association's 50 Leaders to Watch. She’s the author of 2 books: Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul and Overcoming an Imperfect Boss.
This case study reveals the leadership development program at Graham Company--one of the largest insurance and employee benefits brokers in the country. We pull back the curtain to see which personality assessment impacts their conversations, who administers their quarterly pulse surveys, and how they ensure managers act on the results.