Thomas Harrell’s tagline for the learning function at Master Electronics is “Helping you. Learn. Grow. Master!” His responsibilities include learning content design, creation, delivery, LMS administration, and learning & development strategy, as Talent Development Specialist reporting to the company President. He loves making relevant professional connections, you can find him on LinkedIn.
In his article titled “The Frontline Advantage” published in the Harvard Business Review, three-time Big Pharma Chief Executive Officer (CEO) Fred Hassan stated, “It is the frontline managers who must motivate and bolster the morale of the people who do the work—those who design, make, and sell the products or deliver services to customers.