Kenneth E. Fields has designed and implemented successful change management strategies at a Fortune Global 500 company for the past 15 years.
His book, Visionaries, Builders, and Maintainers, is available in print and Kindle editions.
In his article titled “The Frontline Advantage” published in the Harvard Business Review, three-time Big Pharma Chief Executive Officer (CEO) Fred Hassan stated, “It is the frontline managers who must motivate and bolster the morale of the people who do the work—those who design, make, and sell the products or deliver services to customers.