Ken Byler is Principal and Founder of Higher Ground Consulting Group, LLC, a Souderton, Pennsylvania firm that has provided leadership training, coaching, and facilitation services since 2002. He is an Authorized Partner for Everything DiSC®, The Five Behaviors of a Cohesive Team™, and PXT Select™ all registered trademarks of John Wiley & Sons, Inc.
In this episode, Kevin talks to his guest, Paul Marciano, about having difficult conversations with people in your life, whether at work or at home. Paul Marciano travels the world speaking on topics of leadership, culture, and retention and is the author of several books, including SuperTeams and the bestseller, Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of Respect. His new book is Let's Talk About It: Turning Confrontation Into Collaboration.