Tag: communication
The 5 Steps For Overcoming Your Fear of Conflict
The bad news: Leadership is conflictual!
To be a great leader you must become a C.R.O (Chief Relationship Officer) and that means becoming a master at...
The conversational power of HPM.
History, philosophy, metaphor (HPM). Memorize it!
Sometimes our minds just blank at the worst times in a conversation. Don’t you hate that?
But if you just...
What does a 2:1 ratio have to do with great conversations?
Look, conversation is simple.
Okay not really, but when you break conversation down, it’s actually a very small set of patterns.
Here is almost every conversation...
Find a conversation’s emotional flow to become a mind reader.
People choose topics to talk about because they either feel a certain way about them, or the topic has made them feel a certain...
Why showing up is sometimes half the battle.
Studies have shown that initial trust is easy to build.
All it takes is a bit of dedication and time.
Let’s back up a second. True...
Broad, vague questions are conversation kryptonite.
Always asking questions = boring conversations galore.
You’ve all probably heard that one of the best ways to continue conversation and connect deeply is to...
Interrupting can make people like you? Yes!
Interrupting artfully is like a secret weapon.
It can energize people and draw you together… if you do it right.
What’s the right way to do...
The biggest mistake everyone makes with eye contact.
More eye contact is NOT better eye contact.
Most advice on eye contact centers on the premise that you’re just not making enough eye contact.
“Make...
Social skills as a habit.
Most people accept that the world is not a meritocracy.
You can have the best credentials and resume in the world and (1) not make...
