Tag: communication

If you’re in a position of authority and you tell one of your team members, “don’t share this with anyone,” thin ice magically appears...

In the workplace, we often shortcut conversations by using clichés. While these quick, popular phrases are commonly understood, are you aware that they can...

When I was doing some client work in Osaka, Japan, years ago, I was well cared for by my hosts and expat Americans who...

Born in the early 1980's, through the early 2000's, are members of generation Y, what we know as "millennials." This is the first generation...

Recently I had two separate leaders from completely different organizations tell me they didn’t think their team could be successful around accomplishing the challenge...

“I’m trying not to be worried. It will be fine.” If I said it once, I said it a hundred times.  I said it to...

If you’re looking for a no-cost way to make your training more effective, check out this article I recently wrote for Training Industry on the 8 Emotions...

How often have you asked someone on your team, “How are you doing?”  And gotten one of the following responses: Fine. Good. Pretty good. Not too bad. Alright. Fair to...