In this episode, we're going to talk about how to talk anyone into anything with our guest, Chris Voss. He is a 24 year veteran of the FBI, and he retired as their lead international kidnapping negotiator. Today, his company specializes in solving business communication problems with hostage negotiation solutions. He is the CEO of ‘The Black Swan Group' and author of national best-seller Never Split The Difference: Negotiating As If Your Life Depended On It.
- http://blog.blackswanltd.com/the-edge – The Black Swan Group Website
- @VossNegotiation – Chris on Twitter