Tag: communication

We’re told not to be emotionally attached to the outcome. I couldn’t disagree more. I want you and your team to care about results.  The easy...

I used to run a moving company and many of my crew members came from a low-income background. Back in 2003 I read Ruby Payne’s...

I recently realised that my passion was to follow, and help others follow, the heroes journey. To leave the ordinary world, go on adventures,...

My brother-in-law recently got a job in retail sales of satellite TV.  Here’s a psychological trick he was taught – ask the nice young...

Sometimes, cheaters get caught. We have seen sports stars be suspended for taking performance-enhancing drugs. Religious leaders lose their ministries over an affair. Politicians face...

The Problem - What do you do? We have all been asked this. Many of us have a one-minute elevator pitch ready to go. “Well,...

Fresh ideas and new perspectives are the lifeblood of great work. But what happens when inspiration routinely comes from the same place – people...

Accountability is a tough term.  What do you think of when you hear the word?   Perhaps belittling, finger wagging, or being watched?  Thesaurus.com’s first...

Feedforward is a unique approach to giving feedback that improves performance, boosts productivity, and keeps teams on track. Unlike traditional feedback, feedforward is timely, continuous,...