Monthly Archives: May 2020

Do your company values include investing in your team? Chuck Runyon is the co-founder and CEO of Self-Esteem Brands, which is the parent company of Anytime Fitness. They have 3,500 locations around the world. He was recently honored as The Best Place to Work in Minnesota.

Jennifer Eggers is the founder of LeaderShift Insights®. She works with leadership teams facing disruption who want to increase their organization’s capacity to adapt so they can emerge stronger and more effective faster. Jennifer is known for facilitating high-stakes meetings with challenging stakeholders, creating team alignment, and unraveling tough issues that hinder business results.

Let’s chat about some of the big differences between two companies that offer competing DISC products, Thomas International and Wiley.

Champs’ Managing Director and Founder, Ruth Cooper-Dickson, has spoken at hundreds of organizations to help them create a thriving culture of positive wellbeing at work. From organizations in the insurance market and legal sector, to the House of Lords and Expedia, her message is engaging for diverse audiences. Ruth is a patron for the UK anxiety charity, No Panic, and recently completed her MSc in Applied Positive Psychology and Coaching Psychology, conducting her research in Coaching and Post-Traumatic Growth. A qualified professional coach who also set-up the not for profit organization 'Champs for Change.'

Eliza Wicher is an organizational psychologist and Global Head of Talent Development at Groupon. In this episode she describes how Groupon develops and supports leaders throughout the organization.

A customer-focused company is one that prioritizes customers' interests, delivering solutions that are focused on that singular priority. Success in relationship-building with customers is understood as a natural effect of focusing on serving their interests and on engaging with them on the best ways to do so. Whether your department has as its customer an external or internal group or individual, the business principle remains the same—sustaining customer satisfaction is the fundamental requisite for your sustained success. Leaders with weaker focus on customers' interests are less creative in innovating new effective solutions, and their stagnant or slow growth reflects that deficiency. By contrast, the ideally customer-focused company is highly responsive to customers' changing needs, and the organization thrives as a result.