Tag: workplace culture

I used to run a moving company and many of my crew members came from a low-income background. Back in 2003 I read Ruby Payne’s...

My brother-in-law recently got a job in retail sales of satellite TV.  Here’s a psychological trick he was taught – ask the nice young...

*For those of you who participated in our Online Culture Works Happy Hour on Thursday 7/13/17, you know it didn’t work.  Happy Hour became “Why the...

Fresh ideas and new perspectives are the lifeblood of great work. But what happens when inspiration routinely comes from the same place – people...

Accountability is a tough term.  What do you think of when you hear the word?   Perhaps belittling, finger wagging, or being watched?  Thesaurus.com’s first...

Let me interrupt your day with a frank discussion about interruption. For all of you out there guilty (as I was) of interrupting others at work, take these 4 steps and call me in the morning.

Feedforward is a unique approach to giving feedback that improves performance, boosts productivity, and keeps teams on track. Unlike traditional feedback, feedforward is timely, continuous,...

From time to time, it's our job as managers to deliver eye-opening feedback to our team. To be fully effective, we need to be...

In researching what makes successful teams, Google’s “Project Aristotle” found psychological safety was key.  A group norm that supports psychological safety is  “equality in...