Monthly Archives: April 2022

Scaling leadership development to 18,000 employees and 1,800 leaders is no easy task. Doing so across six hospitals during a global pandemic is another level of difficulty and impact. This is exactly the challenge that was faced by Catholic Health in the spring of 2020. Their response was to move quickly and creatively. Just two weeks after the first COVID-19 surge subsided in New York, they launched the Resilience Project,

How strong are your feedback skills? How do your personality and prior experiences affect your natural approach to giving feedback? Reflect on the common...

Leading others through change is the critical competency of influencing and motivating others to embrace a change journey in a positive and productive manner. By...

Leading others through change is the critical competency of influencing and motivating others to embrace a change journey in a positive and productive manner. This...

Psychological first aid is about helping people understand and begin to cope with their distress during and immediately after a distressing event. By beginning to help someone cope, you can help them begin a healthy recovery process sooner.

Active listening is the intentional practice of not just hearing the words spoken, but observing non-verbal messages that are being sent and providing appropriate...

The SMART approach to goal-setting gives you a thoughtful framework to employ each time you set a goal. The process increases the quality of your goals so you’re more likely to achieve them and grow from them along the way. 

Active listening is the intentional practice of not just hearing the words spoken, but observing non-verbal messages that are being sent, and providing appropriate...

The American Psychological Association defines resilience as the process of adapting well in the face of adversity, trauma, threats, and significant sources of stress. By...