Monthly Archives: December 2016
How To Survive A Difficult Boss (Works Well With Others)
Difficult bosses contaminate the workplace. Some do so obliviously, while others smugly manipulate their employees. The “bad boss” has become a comedic part of...
Paradoxical Habits of Wildly Successful People (Self-Awareness)
You know what they say about opinions—everybody has one. If you want to see that truth in action, just Google “characteristics of successful people.”...
How to Say No Graciously (Time Management)
I was chatting on social media with a friend—let’s call her Angelica—and asked if she wanted to help me with a project. She replied, "No."
Then...
Want to Build Trust? Be Civil.
Two-thirds of Americans believe people can't be trusted.
So says a recent AP/GfK study. When this survey was first conducted in 1972, half of Americans...
Do You Create Engagement or Disengagement?
We humans have a tendency to believe that what we do and how we do it is "all good." We rarely pay attention to...
In Pursuit of Profit or Purpose?
What would employees say, in this moment, is your team, department, division or organization's purpose, it's reason for being?
Most employees say, "To make money."
Why...
The conversational power of HPM.
History, philosophy, metaphor (HPM). Memorize it!
Sometimes our minds just blank at the worst times in a conversation. Don’t you hate that?
But if you just...
What does a 2:1 ratio have to do with great conversations?
Look, conversation is simple.
Okay not really, but when you break conversation down, it’s actually a very small set of patterns.
Here is almost every conversation...
Find a conversation’s emotional flow to become a mind reader.
People choose topics to talk about because they either feel a certain way about them, or the topic has made them feel a certain...
