Dan is an author and award-winning leadership blogger. His passion is to help people increase their influence and reach their full potential. He writes on the topic of leadership at danblackonleadership.com. If you subscribe to his blog he will give you two free quote books.
In his article titled “The Frontline Advantage” published in the Harvard Business Review, three-time Big Pharma Chief Executive Officer (CEO) Fred Hassan stated, “It is the frontline managers who must motivate and bolster the morale of the people who do the work—those who design, make, and sell the products or deliver services to customers.