Monthly Archives: November 2023

In his article titled “The Frontline Advantage” published in the Harvard Business Review, three-time Big Pharma Chief Executive Officer (CEO) Fred Hassan stated, “It is the frontline managers who must motivate and bolster the morale of the people who do the work—those who design, make, and sell the products or deliver services to customers.

For anyone working in people and culture, it’s important to strike a balance between moving quickly and reflecting thoughtfully.

Over the course of 100+ interviews with chief people officers (CPOs), an interesting theme has emerged: Companies with unique company values and characteristics seem to foster more authentic, creative environments.

When a company experiences rapid growth, growing pains are inevitable. Original employees find themselves in a sea of new employees. The way things are done shifts. The culture evolves.

When a company experiences rapid growth, growing pains are inevitable. Original employees find themselves in a sea of new employees. The way things are done shifts. The culture evolves.

The participation rate in employee engagement surveys is a crucial initial statistic. You can calculate the response rate by dividing the number of surveys submitted by the number of employees invited to participate.

Since research correlates 70% of employee engagement to an employee’s relationship with their manager, the way a company develops its leaders can be incredibly telling of its culture.

Culture doesn’t happen by accident. In Josh Bersin’s The Reset Playbook, he emphasizes the importance of getting intentional about how you want to change your company culture.

One thing that great company cultures seem to have in common is that they create highly original rituals that bring culture to life in an authentic way.