Tag: culture

Exceptional Example Of How To Operationalize Your Values (Managerial Courage)

Many organizations work hard to define their values.  They then publicly post those values for all to see.  While both of these efforts are...

A Simple Exercise To Increase Retention And Camaraderie

All of my culture work and guidance falls under three pillars: having your team feel that they are known, they matter and they are...

How To Be a Master Navigator of Disruption and Complexity (Embraces...

For managers in a hyper-connected world, disruption and complexity are the new norms. Despite their best efforts, most managers find that stability and order have become fleeting and elusive. They feel baffled...

“Treat Us Like Adults, Not Children”

If this is a common refrain in your organization, consider its roots – why would your team suggest they’re treated like children? Micromanagement Lack...

Giving Feedback: Are You A Window-Gazer Or Mirror-Holder? (Develops Others)

It’s no secret that the feedback we share with others fails to bring about positive and lasting change. By some estimates, people ignore our...

Be Attached, Be Disappointed

We’re told not to be emotionally attached to the outcome. I couldn’t disagree more. I want you and your team to care about results.  The easy...

3 Insights To Support Low-Income Employees

I used to run a moving company and many of my crew members came from a low-income background. Back in 2003 I read Ruby Payne’s...

Why Nice Teams Finish Last

My brother-in-law recently got a job in retail sales of satellite TV.  Here’s a psychological trick he was taught – ask the nice young...

I Failed, And I Hope You Do Too

*For those of you who participated in our Online Culture Works Happy Hour on Thursday 7/13/17, you know it didn’t work.  Happy Hour became “Why the...
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