Without strong trust, more interpersonal issues inevitably emerge, which become impediments to optimal team performance, and which naturally lead to increased staff and customer attrition. Operating with integrity fosters mutual goodwill and support, which lends to an improved sense of team spirit, mutual loyalty, cooperativeness, shared responsibility and team resilience. All of these team qualities lead to more mutually satisfying and enduring relationships between team members and between a company and its customers.
Great leaders paint an optimistic, compelling vision of the future and explain how everyone’s work contributes to the realization of that future. When employees believe their organization has a bright future, they can believe that their career has a bright future, too.
All efforts to progress toward shared goals must rely on leaders who are good communicators, to convey messages that are clearly understood by everyone involved. Great communicators can go farther to inspire and guide their teams to exceed expectations and fully achieve their vision.
A leader with strong competency in bearing personal accountability provides an inspiring model for team members to emulate. Where embracing accountability is fostered, a team's cohesion, trust, resilience, confidence and performance pride are well supported, and its potential for success in meeting its goals is strengthened.
Effective leaders know that they are needed most in times of extreme change and ambiguity. They know how to make decisions based on the information available, how to adapt, and how to focus team members on “north star” elements.
The proposition of making decisions that carry significant consequences for the people and the purposes of an organization can be daunting. Leaders with strong decision-making skills are able to make judgments grounded on rapid, but correct problem analyses and relevant experience.
An organization's stability requires a continuous series of top talents under development for positions along the management hierarchy and in other key productive roles. The most effective leaders normally understand the need for ongoing employee development and prioritize it.